Computerized inmate information is available from the Inmate Lookup capability which is generally available 24 hours a day except for a 15 minute period every night beginning at approximately 11:45pm (Eastern time zone). This brief outage is needed to allow necessary maintenance activities.
In addition, the Inmate Lookup is unavailable from 11:30pm Saturday to approximately 12:30am Sunday (Eastern time zone) due to scheduled server maintenance.
Note - Executive Law Section 296(15) and Correction Law Section 752 in pertinent part provide that no application for any license or employment shall be denied by reason of the applicant's having previously been convicted of one or more criminal offenses unless:
- there is a direct relationship between one or more of the previous criminal offenses and the specific license or employment sought; or
- the issuance of the license or the granting of the employment would involve an unreasonable risk to property or to the safety or welfare of specific individuals or the general public.
Sending Mail to Inmates
Mail for inmates should be sent to the mailing address found in the list of state correctional facilities. The first line of the address on the envelope should contain the inmate's name and Department Identification Number(DIN). Rules governing exchange of correspondence between an inmate and another person or business are set forth in Departmental Directive #4422 402 KB .
Packages for Inmates
Most inmates are allowed to receive packages by mail or from visitors. Rules governing receipt and processing of packages are set forth in Departmental Directive #4911 297 KB .
Most inmates are allowed to participate in the Inmate Visitor Program which gives inmates opportunities for personal contact with friends and relatives. Directive #4403 76 KB provides guidance for Department staff, inmates, and visitors to correctional facilities under the jurisdiction of the Department of Correctional Services. Visiting Program Guidelines and PDF in English 661 KB (y espa�ol) 661 KB .
Telephone Calls from Inmates
The Department operates a telephone system for inmates as one of the modes by which they may maintain contact with family and friends at home. This system provides a controlled list of up to fifteen phone numbers accessible to each inmate which, at most locations, can be self-dialed at telephones in housing units. Rules governing operation of the inmate "call home" program are set forth in Departmental Directive #4423 213KB .
Other Documents of Interest
In addition to the documents detailed above, a list of Directives governing other aspects of correctional facilities activities is available.
Requesting Inmate Location information by telephone
For information on the location of a NYS prison inmate, call 518-457-5000 during normal business hours. (Due to the large volume of requests, callers may experience slight delays.) Before contacting us by telephone, you may want to utilize the Inmate Lookup listed above to obtain available information regarding inmates.
See our accessibility information regarding PDF documents.