Office of Special Investigations
The mission of the Department of Corrections and Community Supervision (DOCCS) is to improve public safety by providing a continuity of appropriate treatment services in safe and secure facilities where inmates’ needs are addressed and they are prepared for release, followed by supportive services under community supervision to facilitate a successful completion of their sentence. Criminal behavior by DOCCS’ inmates, parolees employees, visitors, volunteers, or contractors; physical or sexual abuse; drug trafficking; contraband possession; staff misconduct and corruption; and suspected terrorist activities undermine the Department’s ability to fulfill this mission and are not tolerated. The Office of Special Investigations (OSI) is the organization within DOCCS whose mandate is to investigate allegations of criminal activity related to DOCCS and any other wrongdoing within DOCCS.
Submit a Complaint:
Ways to Contact the OSI:
- Call: 1-844-OSI-4NYS
- Email: OSIComplaint@doccs.ny.gov
- Online: Submit an online complaint
- Write: Using a standardized complaint form please mail the complaint to:
Office of Special Investigations - Intake Unit
NYS Department of Corrections and Community Supervision
The Harriman State Office Campus
1220 Washington Avenue
Albany, New York 12226-2050
Please Provide the OSI:
- Details about the alleged incident
- Who was involved
- Time and place of the incident
- Identity of any victim
- Names of any witnesses
What Happens Next?:
After receiving the complaint, the Office of Special Investigations (OSI) will evaluate it to determine whether it falls within OSI’s mission. If an investigation is warranted, OSI will open a case and assign it to an investigator. If the investigation establishes evidence of criminal conduct, OSI will refer the case for criminal prosecution. If there is sufficient evidence that a DOCCS’ employee engaged in misconduct in violation of a DOCCS’ policy, then OSI will refer the case to the Department’s Bureau of Labor Relations for consideration of employee disciplinary charges.
The Office of Special Investigations has a strict policy to maintain confidentiality within the bounds of the law of any complainant who requests confidentiality. A confidential complainant’s identity will not be disclosed unless the complainant consents to the disclosure or OSI is required by law or court order to disclose the complainant’s identity. In addition, “whistle-blower” protection pursuant to New York State law may apply to a State employee who reports misconduct.