Department of Corrections and Community Supervision


Anthony J. Annucci, Acting Commissioner

Tina M. Stanford, Chairwoman


Your family member will soon be released from prison.  The New York State Department of Correctional Services and the Division of Parole want to partner with you in making this transition as smooth and successful as possible.  In this regard, we have developed a checklist of items that we think are crucial for you to review prior to the time that your family member returns home.

1. Support Services

Research shows that persons who transition back into an informed and supportive family are less likely to re-offend and return to prison.  There are a number of state and national organizations contained in the Department's Handbook for Families and Friends of Inmates that may be able to assist you with this transition period.  To access this booklet, you can visit the Department's website at and click on Family Guide.  Additionally, the public library is a great source for information as well as the Osborne Association Family Resource Center Hotline @ 1-800-334-3314. Prison Families of New York is another good source for families. They can be reached @ (518) 453-6659. 

2. Experiences During Imprisonment / Absence

Both of you have lived through many different circumstances during the time your family member has been away in prison.  It may take a long time to learn what it has really been like for each of you.  Your loved one has led a very protected and structured existence within the confines of prison life, and may have difficulty adjusting to the responsibilities of everyday life on the outside.  Additionally, he or she may have had emotional experiences which they find difficult to talk about.

3. Loss of Communication

Even during the best of times, on visits, and during telephone calls, communication may have been strained.  Talking about feelings may have been avoided because it was too painful or difficult.  Communication through letters and phone calls may have been restricted to urgent matters.  Your family member may have avoided letting the family know about life in prison in order to prevent you from worrying.

4. Change of Roles

You may have gained a greater sense of independence during your family member's   period of imprisonment.  You may have become responsible for matters which your family member used to handle. Please be patient and aware that the roles may be changing again.

5. Expectations

You and your family member will each likely have your own expectations of what will happen once you both reunite.  For example, both of you have hopes in terms of finding work, living arrangements, and for any relationships that were left behind.  Life as you knew it is going to be different!  Consider counseling prior to and after your family member's release.

6. Adjustment

Your family member may have been away so long that they feel totally disoriented and out of touch with life in the community.  For example, they may have become unfamiliar with how much things actually cost, or with getting around using public transportation. They may also have children who have grown up in their absence.  The time spent apart from their children might mean that they feel distanced from them.  Additionally, your loved one may require time to let go of habits acquired while in prison, such as being up for the facility count, etc.

7. Parole

The New York State Division of Parole is a different agency than the Department of Correctional Services.  If your family member is required to be under Parole supervision, it is highly recommended that you establish a positive relationship with the assigned Parole Officer.  Parole Officers have the responsibility to protect the community while assisting your family member's successful return to the community. Your cooperation with the Division of Parole can contribute to the successful re-entry of your family member. Consider the following few questions:

Is your family member under Parole supervision?  If so, when is their first report time? (Usually within 24 hours of release).

These certificates may remove any mandatory legal bar or disability imposed as a result of conviction of the crime or crimes specified in the certificate.  Such certificates are granted through the Division of Parole.  NYS Division of Parole: (518) 473-9400 or

8. Family / Friends

Have you discussed the news of your loved one's return to the household with family members?  Are all the children involved aware of your loved one's return? Are they resentful or supportive? Does your family require access to support services due to issues involving domestic or family violence?  You can reach the Domestic Violence Hotline at 1-800-942-6906.

It is important that children be included in the process and have special time granted for them. You may have some anxiety about how things will work out when your family member begins to re-enter the community. It is a period of adjustment for your loved one and a natural occurrence to want to reunite with friends to catch up with everyone after being away for so long.  Please be patient so that you may be able to assist in this transition as much as possible.

9. Housing

If you reside in public housing and the present offense of your family member occurred there, they may be prohibited from residing at that residence. This policy varies from county to county. Verify with your local housing authority for the regulations governing your area.

10. Financial

The return of your family member back to the household will have an impact on the finances of the household.  Expect increases in the cost of food, transportation, clothing, medical, and incidentals.

11. Employment

Sometimes employers are not willing to hire someone who has been incarcerated.  Be patient and have confidence that your family member will work.  They can use your encouragement at this time. Does your family member have:

12. Legal

Does your family member have any of the following?

It is recommended that these issues be addressed with the assigned Parole Officer to determine what should be done.

13. Release Day/Parole

The time has arrived for your family member to be reunited with family members and to be back in society.  Anxiety is to be expected for all parties involved.  There is a great deal of planning that is involved with releasing people who have served time in a correctional facility.  Several departments are involved, including, Parole, the Inmate Records Coordinator, Medical, and the Office of Mental Health, to name a few. The following is important for you to know about release day.

14. Money, Currency, Funds

On the morning of release, your family member will be released with the minimum amount of $40.00. Please understand that no one is released from a correctional facility without money.

15. Transportation

People who are about to be released from prison may benefit from their loved ones picking them up from the correctional facility especially if they have served a lengthy prison term.  If they don't have transportation available, a bus ticket will be provided to the county where they were convicted.  For example, if the conviction occurred in Nassau County, a bus ticket will be provided to Nassau County. Exceptions to this policy must be arranged in advance with the Division of Parole.  The Department will provide transportation to the nearest bus station in that county.

16. Clothing

Your family member will not be released in institutional clothing.  You or other family or friends may send in or bring on a visit proper clothing for your loved one to wear upon release.  You should contact the facility for specific details.  It is recommended that the clothing arrive 2–3 weeks prior to the release date.  This will allow your family member to be fitted and returns to be made if necessary.  If clothing is not provided by family members, clothing will be provided by the New York State Department of Correctional Services.

17. Health & Medication

Individuals who require medications for existing medical conditions are released from correctional facilities to their home communities with a 14-day supply of medications, a prescription for an additional 30-day supply of medication, and health supplies to facilitate continued care until contact is made with a doctor in the community.  They are also given a Comprehensive Medical Summary (CMS) which will provide the necessary information for the doctor in the community.  For individuals with extensive medical needs, such as dialysis, the Department will establish the necessary appointments for the continuation of medical treatment.

18. Mental Health Care

Persons who are currently under the care of the Office of Mental Health (OMH) and on medication will be released with a 14-day supply of medication and a prescription for an additional 14-day supply of medication.  The OMH will prepare a Comprehensive Discharge Summary (OMH 340 MED) for referral to community mental health providers.  It is advisable that you call the assigned Parole Officer if you notice that your family member did not arrive with medication.  OMH can be reached at:

1-800-597-8481          (

19. Identification

Persons released from the New York State Department of Correctional Services are released with a picture identification card.  They receive all of the items in their personal property envelope.  If they applied for or if they provided the Department with a copy of their birth certificate and Social Security card, they will receive them upon release.

The transition from prison to home and the community can be a happy and joyful occasion.  Transition can also be a period of stress, apprehension, and uncertainty.  The challenges of re-entry into the family are minimized with careful preparation, gathering of information, and strong communication with your family member.

The NYS Department of Correctional Services and the Division of Parole wish you and your loved one success with reunification.  It may help to remember that starting over can mean a fresh start.