Department of Corrections and Community Supervision


The New York State Department of Corrections and Community Supervision, guided by the Departmental Mission, is responsible for the confinement and habilitation of approximately 49,500 individuals under custody held at 54 state facilities and 35,500 parolees supervised throughout seven regional offices.

Please find the NYSDOCCS current Factsheet.

Riverview Correctional Facility Harvest Goes to Children and Community

This is the first year Riverview Correctional Facility participated in the Harvest Now Program, a nationwide program that supplies correctional facilities with seeds to grow and harvest for the needy. The Horticulture Class delivered over 380 pumpkins to elementary school children and harvested more than 3½ tons of vegetables that were donated to the local Salvation Army Food Bank and the Ogdensburg Neighborhood Program. For more information, click here.

Albion Correctional Facility Raises Money for HIV Awareness

For the third consecutive year the Albion Correctional Facility held its annual AIDS Walk to raise money for local groups in the fight against the disease. To read more, click here.

Wende Correctional Facility Showcases paintings at Deaf Art Show

The Wende Correctional Facility recently hosted its first ever “Deaf Art Show” featuring five years’ worth of art pieces created by Wende’s Deaf inmate population. To read more, click here.

Five Points Correctional and Willard DTC Host Volunteer Recognition Dinner

On November 5, Five Points Correctional Facility and Willard Drug Treatment Campus held a recognition dinner for its volunteers. To read more, click here.

Wende Correctional Facility Staff Donates to Two Causes

Wende Correctional Facility recently held a bake sale to support both Breast Cancer Research and Domestic Violence Prevention. To read more, click here.

Cape Vincent Donates Food to Local Pantries

Staff and inmates at the Cape Vincent Correctional Facility recently donated 24,180 pounds of vegetables to local food banks. To read more, click here.

Lakeview SHOCK Staff, Offenders Make Donations

Staff at the Lakeview Shock Correctional Facility recently collected and donated items to fill baskets for raffles which raised money for a local organization. To read more, click here.

Correction Officer Trainee Exam Date Announced

In an effort to maintain safety and security in New York State prisons, the New York State Department of Civil Service will hold a competitive Civil Service exam for the position of Correction Officer Trainee, both English- and Spanish-speaking, statewide on February 2nd, 2019. For more information, click here.

Backpacks Donated by Gowanda Staff

The Gowanda Correctional Facility “Jeans Day Committee” recently made a backpack donation to students at the Gowanda Elementary School. To read more, click here.

Gowanda Correctional Facility Donates Pumpkins to Kids for the Elderly

Gowanda Correctional Facility’s Horticulture Program recently donated over 100 pumpkins to Gowanda Elementary School as part of a community service project known as "Pay-It-Forward Pumpkins". To read more, click here.

Puppies Behind Bars Graduation at Fishkill Correctional Facility Highlights the Positive Value of the Program

We all know that dogs give unconditional love. But for wounded veterans and first responders — as well as many individuals behind the wall — they provide so much more. Click here to read the speeches of some of those changed by these two-year-old Labradors and see photos of the event..

S.P.I.R.I.T. Training Program Graduates First Class at Groveland Correctional Facility

Six inmate handlers and two shelter dogs were recently presented with completion certificates from the Shelter Pups and Inmate Rehabilitation and Integration Training Program (S.P.I.R.I.T). To read more, click here.

Bishop Salvatore Matano Attends the 2018 Catholic Family Festival at Groveland C.F.

On Saturday, August 18, 2018, Groveland Correctional Facility was honored to host the Most Reverend Salvatore R. Matano, Bishop of the Diocese of Rochester To read more, click here.

DOCCS Receives National Award for Compliance

DOCCS Has been awarded the Lucy Webb Hayes Award at this year’s American Correctional Association (ACA) 148th Congress of Correction. To read more, click here.

Summer 2018 Issue of DOCCS Today

To view the Summer 2018 issue of DOCCS Today e-publication or to print a copy click here.

2018 Annual SHU report

DOCCS continues to improve the conditions and reduce the use of solitary confinement in its facilities. For the 2018 annual report click here.

Notice to Family and Friends of New York State Inmates

The New York State Department of Corrections and Community Supervision is pleased to announce the new electronic inmate Trust Account Services system has gone live and these services are now available to all inmates statewide. Click here.

To learn how to send a money order or check to an individual's account. Click here.

DOCCS' Lt. Corey receives Senate Liberty Medal

In July, State Senator Joseph Griffo (Rome, NY) presented Lt. Corey with the Senate Liberty Medal, a commendation awarded to individuals who have demonstrated exceptional, heroic or humanitarian acts and achievements. Read more here.

Cayuga Correctional Facility garden benefits a local food pantry

In January of 2018 the inmates in the vocational horticulture program began growing vegetables in the greenhouse at Cayuga CF. Read more here.

DOCCS Expands Puppies Behind Bars Program to provide service dogs for first responders

DOCCS approved expansion of Puppies Behind Bars program for first responders who often suffer from PTSD due to their occupations, click here.

Parole Officer Valerio Receives Recognition

Parole Officer Valerio, of Manhattan, recently was named the 2018 Fay Honey Kopp Award recipient. To read more, click here.

Lakeview Shock Employees Carry Special Olympics Torch

The staff at Lakeview Shock Incarceration Correctional Facility once again carried the Special Olympics Torch as part of this year's Special Olympics Law Enforcement Torch Run. To read more, click here.

Riverview Drama Club Performs for Staff and Inmates

On May 18, 2018, inmates from Riverview Correctional Facility Drama Club in conjunction with students from SUNY Potsdam Theatrical Drama Class presented "The Path Beyond the Pines". To read more, click here.

DOCCS Staff Member's LEAN Achievement Opens Door for Efficiency

At the recent Office of LEAN Quarterly Champions and Deployment Managers meeting DOCCS' Senior Administrative Analyst Pamela Kulyniak, was recognized for successfully meeting all the requirements to become a Certified Empire Belt. To read more, click here.

Lakeview Shock Staff and Inmates Collect and Donate Used Eye Glasses

As part of Make a Difference day, staff at the Lakeview Shock Incarceration Correctional Facility recently collected and donated used eye glasses. To read more, click here.

Correction Officer to retire after 50 years of service at Sing Sing

Correction Officer Noel Morris, a constant presence at Sing Sing for the past 50 years, will retire in July. What makes Officer Morris’ retirement so noteworthy is that he has worked in the same position at Sing Sing for the past five decades. Read more here.

Acting Commissioner Leads Two Moving Ceremonies Honoring those Killed in the Line of Duty and Medals Recipients

Acting Commissioner Anthony J. Annucci led two moving ceremonies June 7th, honoring those who have died in the line of duty while also recognizing heroic acts of employees from the previous year. To read more, click here.

2018 Graduation Ceremony at Cayuga Correctional Facility

In May, Cayuga Correctional Facility recognized students receiving their High School Equivalency diplomas and Associates in Liberal Arts degrees. For more information, Click here.

A Productive Springtime at Livingston Correctional Facility

Livingston Correctional Facility hosted a guest speaker on Tuesday, April 24, 2018. Ken Colon, from Buffalo Urban League, presented his “If I Did It, You Can Too” speech to 211 inmates that were ready and willing to listen. Click here.

Livingston CF Staff providing residents of the Murry Hill Nursing home with flowers and plants from the Horticulture Program along with doughnuts and Juice. Click here.

Livingston Correctional Facility’s Senior Librarian, A. Jones, held a Book Showdown in which 5 Inmate teams and 1 Staff team came to compete against each other answering questions about three books that were read for the competition. Click here.

DOCCS Office of Guidance and Counseling Hosts Veterans Transition Program Conference

On April 4-5, 2018, DOCCS Office of Guidance and Counseling hosted a Veterans Transition Program Conference at the Albany Training Academy. For more information and photos on the event, click here.

Lakeview Shock Incarceration Correctional Facility Collected used eye glasses for the Lion's Club.

It was a very successful “Make a Difference Day!” Read more.

Gowanda Correctional Facility’s Annual Dr. Martin Luther King Jr. Food Drive

Gowanda CF’s Diversity Management Committee sponsored the facility’s annual Dr. Martin Luther King Jr. Food Drive, and collected over 375 pounds of food items from staff and inmates throughout the months of January and February. Click here.

DOCCS Celebrates Women's History Month

DOCCS Central Office recently held its 27th annual Women's History Month celebration at the Albany Training Academy. To read more about the event, and the four women honored, click here.

Albion Inmates Knit Warm Clothing Items for Families in Need

Inmates at Albion Correctional Facility recently donated hand-made items to the Grigg Lewis Foundation in nearby Lockport. To read more, click here.

Life Saved Before 78 Men and Women Graduate From DOCCS’ Training Academy

On March 23, 2018, a group of 78 Correction Officer Trainees graduated from DOCCS’ eight-week Training Academy and will now proceed to their four weeks of on the job training. To read more, click here.


Transition to new phone system complete at all correctional facilities

The New York State Department of Corrections and Community Supervision has entered into a new agreement with Securus Technology, who will soon be providing the inmate telephone system at each state operated facility at a reduced rate. Those wishing to accept calls from incarcerated individuals in NYS Correctional Facilities are required to have an account with Securus. An account can be created by visiting the website ( or calling them at 1-800-844-6591. The account can be created and not funded until the individual correctional facility is transitioned to the new vendor.

The calling rate is dropping from less than a nickel at $.048 to $.043 per minute for all calls terminating within the United States, Canada, and US Territories (American Samoa, Federated states of Micronesia, Guam, Midway Islands, Puerto Rico, and US Virgin Islands) and there are no additional call set-up or connect fees. The chart below shows the calling rate for the average twenty-minute call. Applicable governmental taxes and fees are not included and will also apply.

Description Old Rate New Rate
Charge per minute $.048 $.043
Cost of a 20-minute call $0.96 $0.86

Neither the State nor the Department of Corrections and Community Supervision receive any commission.

Securus offers three (3) main forms of billing:

  • A Local Exchange Carrier (LEC)-billed account bills collect calls from the facility to the local phone company, subject to local phone company approval. Charges appear on the called party’s monthly phone bill
  • A Direct-billed account allows collect calls to be billed monthly from Securus Correctional Billing Services. The called party creating the account will be subject to a credit check (as allowed by state regulations) to create a Direct Billed account
  • An AdvanceConnect/Prepaid account allows the call recipient to fund an account in advance and manage how much money they would like to spend on collect calls. This account can be funded by mailing a check or money order to Securus, visiting a MoneyGram location, or utilizing a credit card online or over the phone. There is a $3.00 fee for credit card usage.

A new account MUST be created AND funded before calls can be accepted.

To view a copy of the planned schedule for installing the Securus system at New York State correctional facilities click here

To create an account, contact Securus at 1-800-844-6591 or on the internet at They can also answer any questions or concerns.

As NYS Department of Corrections and Community Supervision facilities transition to Securus as the new provider of Inmate Telephone Services, those with GTL AdvancePay accounts can request a refund by contacting GTL at 1-800-777-2522. It is important to take note of the transition schedule ( changes schedule ) to ensure you do not close your account too soon. Also, GTL continues to provide phone services to county jails, as such, if you communicate with friends or family in one of these locations, you may not want to close your account.

GTL Customer Service is available to assist with closing your account, issuing a refund, and any other questions regarding GTL service locations. Contact them at 1-800-777-2522 or on the web at


Youth Pardon Program

As of December 21, 2015, Governor Andrew Cuomo is offering executive pardons to New Yorkers convicted of non-violent crimes at ages 16 and 17 who have been crime free for a minimum of ten years since their offense. For individuals who receive this pardon, the New York State Office of Court Administration has stated that it will restrict public access to criminal history records, meaning that they will not be available to private employers, landlords or other companies that seek this information. To learn more, and to find out if you are eligible for this relief, please go to the following website and click the Pardons tab.

Pro Bono Clemency Program

To assist individuals in applying for clemency, Governor Cuomo is partnering with several organizations from the legal community to provide free clemency petition services to individuals incarcerated by the Department of Corrections and Community Supervision. Although individuals may apply for clemency without the assistance of an attorney, free assistance from one will enhance the quality of an inmate's application and present his or her best case to the Governor. To learn more about this process please contact the Executive Clemency Bureau at

New Location for Brooklyn Community Supervision Office

The Brooklyn Area Community Supervision Office has re-located to 15 2nd Avenue, Brooklyn, NY 11215.

DOCCS Joins Other State Agencies in Hiring Veterans

Executive Law § 369 was amended to include Chapter 17-A, known as the Veteran's Employment Act. It is now the policy of New York State to hire discharged veterans for temporary appointments and temporary-hourly positions within state agencies. In order to be eligible an individual must have served on active duty in the United States Army, Navy, Marine Corps, Air Force, Coast Guard or the Reserved Components of the Armed Forces of the United States or served in the active military service of the United States as a member of the Army National Guard, Air National Guard or the New York Militia and have been released from service for any such service other than dishonorable discharge, after September 11, 2001.

The New York State Department of Civil Service has created an online portal which will allow agencies to be provided with a pool of veterans they must consider when making temporary- hourly appointment. To learn more about the program, including ways to sign up, click here.

DMV Identification Program

To further enhance the Department’s reentry efforts, a set of protocols developed by the Department of Motor Vehicles (DMV) has been created to educate the inmate population on which steps are necessary to allow newly released individuals to apply for a learner’s permit, driver’s license or non-driver ID. The flyer can be found here.

Employee Benefit Programs

Work-Life Services provides New York State employees with a comprehensive network of resources to address their work, home, and life issues. Detailed information about these negotiated benefits is available at and through program-specific telephone numbers and websites./p>

Additionally, we are pleased to share “Benefits of the NYS Peer Employee Assistance EAP”  with you. This document describes the many benefits of the NYS EAP peer model and the wide range of EAP services available to both employees and agencies.

Employees enrolled in the Flex Spending Account for the 2016 plan year have until March 31, 2017 to send in reimbursement requests for eligible expenses incurred under the Health Care Spending Account and the Dependent Care Advantage Account. For more information, log onto or call 1-800-358-7202.

New York State offers its executive branch employees pre-retirement planning information through both online resources and Directions seminars. If you are eligible to retire in five years and have not previously attended a Directions: Pre-Retirement Planning Seminar, you are eligible to attend. Please contact your agency Human Resources Office to let your agency liaison know of your interest. You must be registered by your agency and have a confirmation notice in order to attend. For pre-retirement planning information including the Self Help Guide to Pre-Retirement Planning and 22 short videos, visit

If you need care during the summer for a school-age child, please see the attached flyer about the NYS worksite child care centers which provide quality, full-day camp programs. For information about other summer programs, please contact your EAP coordinator. If you are paying for child care for a child under age 13 in order to work and have not already done so, consider enrolling in the Dependent Care Advantage Account (DCAAccount). Visit or call (800) 358-7202, and choose option 2 to talk with us about your eligibility for the employer contribution and how this valuable, money-saving benefit could help you with camp expenses. For additional details on the 33 worksite child care centers, please visit or send email to

Limits on Administrative Expenses
Executive Compensation