Department of Corrections and Community Supervision


The New York State Department of Corrections and Community Supervision, guided by the Departmental Mission, is responsible for the confinement and habilitation of approximately 46,000 individuals under custody held at 52 state facilities and 35,855 parolees supervised throughout seven regional offices.

Please find the NYSDOCCS current Factsheet.

Notice to Family and Friends of New York State Incarcerated Individuals Regarding Reduced Fees

The New York State Department of Corrections and Community Supervision is pleased to announce that the new electronic inmate Trust Account Services system is now available to all inmates statewide. Click here for more information on the new electronic account system and the rates associated with online deposits. Note: Deposits can still be made free of charge by money order or personal check using the deposit form available here

Notice to Family and Friends of New York State Incarcerated Individuals Regarding the Secure Messaging Pilot Program

NYS DOCCS is pleased to announce the expansion of the Secure Messaging Pilot Program, for communication between incarcerated individuals and their family and friends, to four (4) additional locations. Lakeview SICF and Willard DTC will be implemented on Wednesday, July 3rd. Moriah SICF and Edgecombe RTF will be implemented on Tuesday, July 9th. As previously announced, the Secure Messaging Program is already available at Albion, Bedford Hills, and Taconic Correctional Facilities, and Adirondack and Hudson Adolescent Offender Facilities.

DOCCS continues to improve the conditions and reduce the use of solitary confinement in its facilities.

For the 2019 annual report click here

Out of Area/Out of State Travel by People under Parole Supervision

Frequently Asked Questions available click here

DOCCS TODAY Spring/Summer 2019 Issue

To view the Spring/Summer 2019 issue of DOCCS TODAY, or to print a copy, click here.

Donate Life

On October 16, 2017, Governor Cuomo issued Executive Order 171 — - Organ Donation Policy — in response to the severe shortage of organs available for transplant in the U.S., and specifically, New York.

Today, about 10,000 New Yorkers are in need of an organ transplant, but only 25 percent of the state’s eligible population have registered to donate their organs, eyes, or tissue.

In 2003, Donate Life America and its partnering organizations established the National Donate Life Month (NDLM) to be celebrated each April.

During the month of April, local, regional and national activities are featured to help encourage Americans to register as organ, eye and tissue donors, and to celebrate those who have saved lives through the gift of donation.

To help increase organ donation enrollment, the Department of Corrections and Community Supervision is collaborating with the New York State Department of Health and other state agencies to raise awareness of this critical need.

By enrolling today to become an organ donor, you can help save the lives of many, including possibly a family member, a friend or a neighbor.

Please take a moment to consider taking part in this collect effort.

For more information, or to enroll, visit

Ensuring Diversity and Inclusion and Combating Harassment and Discrimination in the Workplace

Effective December 1, 2018, pursuant to Executive Order 187, all complaints of protected class employment discrimination by employees of New York State will be investigated by the Governor’s Office of Employee Relations (GOER) Anti-Discrimination Investigations Division and will no longer be under the purview of individual state agencies.

Information regarding what constitutes protected class employment discrimination can be found in the Equal Employment Opportunity Rights and Responsibilities Handbook for New York State Employees (Handbook) located at A copy of the New York State Discrimination Complaint form can be found at This form may be submitted electronically to GOER or printed out and mailed directly to GOER at the address on the form.

To file a complaint, DOCCS employees may submit the complaint form to the Anti Discrimination Investigations Division at


Transition to new phone system complete at all correctional facilities

The New York State Department of Corrections and Community Supervision has entered into a new agreement with Securus Technology, who will soon be providing the inmate telephone system at each state operated facility at a reduced rate. Those wishing to accept calls from incarcerated individuals in NYS Correctional Facilities are required to have an account with Securus. An account can be created by visiting the website ( or calling them at 1-800-844-6591. The account can be created and not funded until the individual correctional facility is transitioned to the new vendor.

The calling rate is dropping from less than a nickel at $.048 to $.043 per minute for all calls terminating within the United States, Canada, and US Territories (American Samoa, Federated states of Micronesia, Guam, Midway Islands, Puerto Rico, and US Virgin Islands) and there are no additional call set-up or connect fees. The chart below shows the calling rate for the average twenty-minute call. Applicable governmental taxes and fees are not included and will also apply.

Description Old Rate New Rate
Charge per minute $.048 $.043
Cost of a 20-minute call $0.96 $0.86

Neither the State nor the Department of Corrections and Community Supervision receive any commission.

Securus offers three (3) main forms of billing:

  • A Local Exchange Carrier (LEC)-billed account bills collect calls from the facility to the local phone company, subject to local phone company approval. Charges appear on the called party’s monthly phone bill
  • A Direct-billed account allows collect calls to be billed monthly from Securus Correctional Billing Services. The called party creating the account will be subject to a credit check (as allowed by state regulations) to create a Direct Billed account
  • An AdvanceConnect/Prepaid account allows the call recipient to fund an account in advance and manage how much money they would like to spend on collect calls. This account can be funded by mailing a check or money order to Securus, visiting a MoneyGram location, or utilizing a credit card online or over the phone. There is a $3.00 fee for credit card usage.

A new account MUST be created AND funded before calls can be accepted.

To view a copy of the planned schedule for installing the Securus system at New York State correctional facilities click here

To create an account, contact Securus at 1-800-844-6591 or on the internet at They can also answer any questions or concerns.

As NYS Department of Corrections and Community Supervision facilities transition to Securus as the new provider of Inmate Telephone Services, those with GTL AdvancePay accounts can request a refund by contacting GTL at 1-800-777-2522. It is important to take note of the transition schedule ( changes schedule ) to ensure you do not close your account too soon. Also, GTL continues to provide phone services to county jails, as such, if you communicate with friends or family in one of these locations, you may not want to close your account.

GTL Customer Service is available to assist with closing your account, issuing a refund, and any other questions regarding GTL service locations. Contact them at 1-800-777-2522 or on the web at


Youth Pardon Program

As of December 21, 2015, Governor Andrew Cuomo is offering executive pardons to New Yorkers convicted of non-violent crimes at ages 16 and 17 who have been crime free for a minimum of ten years since their offense. For individuals who receive this pardon, the New York State Office of Court Administration has stated that it will restrict public access to criminal history records, meaning that they will not be available to private employers, landlords or other companies that seek this information. To learn more, and to find out if you are eligible for this relief, please go to the following website and click the Pardons tab.

Pro Bono Clemency Program

To assist individuals in applying for clemency, Governor Cuomo is partnering with several organizations from the legal community to provide free clemency petition services to individuals incarcerated by the Department of Corrections and Community Supervision. Although individuals may apply for clemency without the assistance of an attorney, free assistance from one will enhance the quality of an inmate's application and present his or her best case to the Governor. To learn more about this process please contact the Executive Clemency Bureau at

DOCCS Joins Other State Agencies in Hiring Veterans

Executive Law § 369 was amended to include Chapter 17-A, known as the Veteran's Employment Act. It is now the policy of New York State to hire discharged veterans for temporary appointments and temporary-hourly positions within state agencies. In order to be eligible an individual must have served on active duty in the United States Army, Navy, Marine Corps, Air Force, Coast Guard or the Reserved Components of the Armed Forces of the United States or served in the active military service of the United States as a member of the Army National Guard, Air National Guard or the New York Militia and have been released from service for any such service other than dishonorable discharge, after September 11, 2001.

The New York State Department of Civil Service has created an online portal which will allow agencies to be provided with a pool of veterans they must consider when making temporary- hourly appointment. To learn more about the program, including ways to sign up, click here.

DMV Identification Program

To further enhance the Department’s reentry efforts, a set of protocols developed by the Department of Motor Vehicles (DMV) has been created to educate the inmate population on which steps are necessary to allow newly released individuals to apply for a learner’s permit, driver’s license or non-driver ID. The flyer can be found here.

Employee Benefit Programs

Work-Life Services provides New York State employees with a comprehensive network of resources to address their work, home, and life issues. Detailed information about these negotiated benefits is available at and through program-specific telephone numbers and websites./p>

Additionally, we are pleased to share “Benefits of the NYS Peer Employee Assistance EAP”  with you. This document describes the many benefits of the NYS EAP peer model and the wide range of EAP services available to both employees and agencies.

Employees enrolled in the Flex Spending Account for the 2016 plan year have until March 31, 2017 to send in reimbursement requests for eligible expenses incurred under the Health Care Spending Account and the Dependent Care Advantage Account. For more information, log onto or call 1-800-358-7202.

New York State offers its executive branch employees pre-retirement planning information through both online resources and Directions seminars. If you are eligible to retire in five years and have not previously attended a Directions: Pre-Retirement Planning Seminar, you are eligible to attend. Please contact your agency Human Resources Office to let your agency liaison know of your interest. You must be registered by your agency and have a confirmation notice in order to attend. For pre-retirement planning information including the Self Help Guide to Pre-Retirement Planning and 22 short videos, visit

If you need care during the summer for a school-age child, please see the attached flyer about the NYS worksite child care centers which provide quality, full-day camp programs. For information about other summer programs, please contact your EAP coordinator. If you are paying for child care for a child under age 13 in order to work and have not already done so, consider enrolling in the Dependent Care Advantage Account (DCAAccount). Visit or call (800) 358-7202, and choose option 2 to talk with us about your eligibility for the employer contribution and how this valuable, money-saving benefit could help you with camp expenses. For additional details on the 33 worksite child care centers, please visit or send email to

Limits on Administrative Expenses
Executive Compensation